Power Of The Petition: Nonprofit Helps Front-Line Workers Fight For Their Rights

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Tekiah Elzey is using Coworker.org to petition for hazard pay to be restored at the New Seasons Market where she works in Portland, Ore.

Chloe Meeske


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Chloe Meeske


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And it worked — they got «thank you» pay for coming back to work during a pandemic, as well as discounts on anything they bought at the store. But those benefits ended in June.

«When they ended our ‘thank you’ pay, we were very upset. … We’re still in the middle of a pandemic, and we’re still dealing with a lot of things,» Elzey said. «It’s not OK to see how disheartened and upset everybody is, every day.»

The pandemic was still raging, and as Oregon was re-opening, employees felt neglected. Elzey went back to Coworker.org to try to get their hazard pay back.

The site has become an effective tool for workers across the country, from baristas at Starbucks to salespeople at REI. Over 316,000 people have joined Coworker since March. And it’s hosted over 250 new campaigns. The majority of those are related to COVID-19.

Laila Nur, a campaign specialist at Coworker, said a petition works in two ways. First, it takes workers’ demands out of private conversations and into the public view. Once a petition gains public support and media attention, it can «really help to make this more of a public shaming, and public conversation,» Nur said.


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Second, it’s online. So it brings together workers who are separated across different shifts and different stores.

«The petition is really there actually, for workers to be able to talk to other workers,» Nur said. «For workers to be able to start these conversations, and move these conversations and ignite that fire.»

Coworker has taken off during the pandemic. But it’s been around for seven years.

Co-founder Jess Kutch said Coworker’s roots trace back to 2011, when thousands of government employees, health care workers and protesters packed Wisconsin’s state capitol to oppose Gov. Scott Walker’s plan to eliminate collective bargaining rights.

Kutch was working for the Service Employees International Union at the time. While watching things unfold from Washington, D.C., she remembers ordering pizza for some of the protesters in solidarity. She noticed that while unions were an important part of the movement, it was also made up of ordinary people.

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«It was this moment, when I saw people who were not current union members … they may never encounter a union in their professional life,» Kutch said. «And yet they were fired up about this idea that you could collectively bargain with your boss over your working conditions and wages.»

Kutch realized that American workers were ready to take labor activism into their own hands, but they needed more support than unions could provide alone. She launched Coworker along with Michelle Miller in 2013, to give workers a new digital space to learn about their rights and to get organized.

Kutch said that part of what makes Coworker so helpful is it gives workers a forum to connect, away from their workplaces.

«When you’re running a workplace campaign, you’re putting your job on the line, you’re risking your livelihood,» Kutch said. «And you’re often physically going into a workplace where you’re facing intimidation.»

Like Change.org, anyone can start a petition. Indeed, Kutch worked there before founding Coworker.

The difference is that Coworker’s staff help make those petitions become reality. Throughout the process, though, the workers are totally in control.

«It’s incredibly important for people to experience wins, to experience their own power,» Kutch said. She says even small victories can be empowering, and they give workers the experience they need to push for more transformative changes.

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Protesters rally outside a McDonald’s in Detroit on July 20. People walked off the job in several U.S. cities to protest systemic racism and economic inequality.

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A Starbucks shift supervisor serves a customer on May 21 in Sacramento, Calif. Over 50,000 current and former Starbucks employees have used Coworker.org.

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But workers don’t always get what they ask for.

At New Seasons, the organic grocery chain, over 7,000 people signed Tekiah Elzey’s petition to bring back hazard pay. But the company’s CEO, Forrest Hoffmaster, said in an email that extending «thank you» bonuses wouldn’t be financially sustainable without state or federal support.

Coworker’s Nur said even when campaigns don’t end with clear victories, they’re all part of a bigger picture.

«Whether the demands were met or not from the employer, what did happen is that these petitions, coming from thousands and thousands and hundreds of thousands of essential workers really help to shape and push the national conversation around who is or is not valuable,» Nur said.

Regardless of the outcome, Nur and Kutch say workers across the country are learning that they have power — and they’re no longer afraid to use it.

Ashish Valentine is NPR’s Reflect America Fellow.

  • essential workers
  • personal protective equipment
  • COVID-19
  • labor unions
  • coronavirus
  • grocery stores
  • workplace
  • unions
  • labor
  • minimum wage

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